Triple8

More Information

Filemaker Pro 14 - Open Remote

Step 1.

Open Filemaker Pro, from the menu go to File then Open Remote

Step 2.

From the View drop down, select Favorite Hosts, then click Add...

Step 3.

From the View drop down, select Favorite Hosts, then click Add...

Enter in the Filemaker Servers name which is located here FMxx.triple8.net xx= your server number.

Click Save

Step 4.

Click on the host you just added in the left, it should then bring up a Login Prompt

Congratulations you have successfully opened your remotely hosted database.

If you do not get a login prompt, double check the server name, or there may be an issue with port 5003 being blocked (check your firewall and router to ensure these ports are open).

We are here to help, support is free. If you need any assistance, please contact using one of the four methods, submit a support ticket, , email support or (during business hours) chat with support or call us (888) 508-2656.

FileMaker Pro 12 - Open Remote

Step 1.
Open FileMaker Pro, from the Main Menu, go to File then Open Remote...

Step 2.
From the Open Remote File dialog, select Favorite Hosts at the top, then click the Add... icon in lower left.

Step 3.
From the Edit Favorite Host pop up menu, enter the FileMaker server's Host's Internet Address. The Host name can be found in your account and begins with FM or FMS (ie, FM00.Triple8.net, FMS0000.Triple8.net). You can leave the Host's Name empty. Then click Save.

Step 4.
After you setup the Host's Internet Address, a new popup will appear to login to the FileMaker Server. Enter the Account Name and Password to your database (not the user/pass to your Triple8 account). If you do not get a Login Prompt, then your computer cannot make a connection to this server.

Step 5.
FileMaker Server will then display the databases that match your Account Name and Password. Click on the database to open it. You may be prompted to enter your Account Name and Password for the database again.

Note: If you do not see your database, either the permissions for your Account Name are not properly setup, or there is no Account on your database that matches your credentials.